REFUND POLICIES: Please inspect your tubers upon arrival and contact us at microflowerfarm@gmail.com within 7 days of your order arriving if you have any concerns about your tubers. Please include photos of the problems that you see, so we can best help you diagnosis and resolve any issues! Once the 7 days have passed, you accept full responsibility for your tubers.
We do not refund for damage due to bad weather, rot once planted, viruses, pests, poor field conditions, negligence or plant performance.
VIRUS POLICIES: Our Tubers and Fields are inspected and approved by the Washington Department of Agriculture. We aggressively cull my field of any suspicious plants during the growing season, sanitize between plants and tuber clumps and use several organic methods to keep pests controlled. That being said, by purchasing you accept the fact that dahlias sometimes get sick, just like any other plant, and virus is not 100% avoidable.
CART: Your order is only confirmed once you checkout and receive an order confirmation number and email. We do not accommodate cart holds.
LIMITS: We are limiting certain varieties to ensure more people can grow some of the rarer dahlias! This means a limit PER household, not per person. If we suspect that you are using family members, friends or other means to get around this limit, all your orders will be subject to cancellation and a full refund.
SUBSTITUTIONS: We do not offer substitutions due to stock loss. If something unexpected happens with storage between your order and shipping, we will refund you the price of the tuber(s).
REPLACEMENTS: Due to logistics, we do not offer replacement tubers. If a refund is warranted, we will refund the full purchase price.
For our full terms & conditions, please read here
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